Convert customer call recordings into insights.
What is NoiseFront?
NoiseFront is a speech intelligence consultancy.
Born out of pre-COVID collaboration spanning MIT and
Berklee School of Music, NoiseFront investigates the
intersection between AI, sound tracking and its applications
in the industrial sector.
NoiseFront's vision is to include audio amongst the principal
modalities of spatial perception. In contrast to video, speech
bends around corners, is difficult to shield against, and carries
more information than a silent CCTV recording. Our automated
methodology ensures privacy, while simultaneously enabling
highly targeted interventions.
What is Tally?
"Your call may be recorded for quality assurance" - many of those
are indeed recorded, but are not used for the quality assurance, unless
necessary due to escalation.
NoiseFront audio processing architecture is uniquely capable of
handling millions of conversations, and systematically applying
artificial intelligence to gather statistics, and deliver
actionable insights.
NoiseFront Tally changes that equation. Our bots listen - annotate -
and answer questions about your calls - whenever, and wherever they
were recorded.
With NoiseFront Tally you can:
- Analyse your existing call records - no costly infrastructure changes required.
- Integrate with leading Call Marketing software in minutes, not weeks
- Ask questions in natural language - and retrieve results at a low cost
- Make data-driven decisions in a soft-spoken world!
