Convert customer call recordings into insights.

What is NoiseFront?

NoiseFront is a speech intelligence consultancy. Born out of pre-COVID collaboration spanning MIT and Berklee School of Music, NoiseFront investigates the intersection between AI, sound tracking and its applications in the industrial sector.
 

NoiseFront's vision is to include audio amongst the principal modalities of spatial perception. In contrast to video, speech bends around corners, is difficult to shield against, and carries more information than a silent CCTV recording. Our automated methodology ensures privacy, while simultaneously enabling highly targeted interventions.
 

What is Tally?

"Your call may be recorded for quality assurance" - many of those are indeed recorded, but are not used for the quality assurance, unless necessary due to escalation.
 

NoiseFront audio processing architecture is uniquely capable of handling millions of conversations, and systematically applying artificial intelligence to gather statistics, and deliver actionable insights.
 

NoiseFront Tally changes that equations. Our bots listen - annotate - and answer questions about your calls - whenever, and wherever they were recorded.